For orders by text, ringtones cost £1.50 each, plus your standard message cost for sending; any other content costs £3.00 per item, plus your standard message cost for sending.
Drum & Bass Arena Terms & Conditions
Disclaimer
Polyphonic tones do not include original performances by the named artist. The title and artist name are used solely to identify the song. Featured realtones contain a 30-second clip of the original track recording.
All monophonic, polyphonic and realtones cost £3 plus your standard operator charge. Only available via text purchase to UK customers of Vodafone, O2, Orange, 3, Virgin and T-Mobile; all other and international customers should use credit card billing. Not available to under 16s. Please ask bill payer's permission before purchasing. See www.aeimobile.com/compatability for compatible phones and the FAQ section on this website for full terms and conditions.
Check out the frequently asked questions below for help!
How do I receive Monophonic Ringtones?
Most handsets are compatible with monophonic ringtones and this type of ringtone is delivered to you via SMS message. All you need to do is save them to your phone, please refer to your phone manual if you are not sure how to do this.
How do I receive Polyphonic Ringtones, and Real Tones?
Use our compatibility guide to see if your phone can accept this type of ringtone. Check www.aeimobile.com/compatability for guidelines.
Polyphonic ringtones and realtones cannot be delivered via SMS. Instead, we will send you a WAP message with instructions to download the ringtone yourself. The WAP message will include a link to the location of your ringtone. Follow that link and save the ringtone to your phone. The download will occur via the GPRS network. Not all mobile phones have their WAP and GPRS settings enabled. To check if your phone has a WAP and GPRS setting and to have it enabled, please contact your network provider or refer to your phone's manual. Sometimes, your network provider may not be able to connect you to our WAP site. In this case, you will get a message saying 'network busy' or 'cannot connect to server', in this case, do not delete your WAP message, but just try again later. If you think you have a problem with your network WAP & GPRS settings then please contact your operator on the numbers below:
Vodafone - 08700 700 191
O2 Contract - 0870 586 0860
O2 Prepay - 08705 678 678
Orange Contract - 07973 100 150
Orange Prepay - 07973 100 450
T-Mobile - 07953 966 150
Depending on your handset, you may find your WAP message in your Service message inbox, MMS inbox, SMS inbox or any other folder in your "Messages folder". Some handsets require you to go to your Bookmarks folder and may require you to make a WAP connection first.
What if my handset is WAP/GPRS enabled and I still have problems?
If you did not receive your ringtone and you made sure that your handset is compatible, you can request to have the ringtone resent to you. Please click here to email us (support@mocoservices.com) your mobile phone number (in order that we can look up your records), make & model of your handset and a daytime contact number.
Other reasons you may not receive your ringtone . . .
Credit
If you are using a prepaid phone plan, please ensure you have enough credit on your phone otherwise your ringtone cannot be delivered.
Network Delays
Most messages are delivered within seconds. In the case of a network delay, ringtone delivery can take up to 2 hours. In severe cases, the delivery process can be delayed for up to 24 hours.
All important pricing information!
Polyphonic, real tones, video ringtones and video downloads are all charged at £3. If you have a question about billing please be sure that the billing items you have a question about relate to Drum & Bass Arena ringtones. To do this, please check that any related messages originate from this shortcode: 81330. All calls to the order line cost £1.50 per minute and should last no longer than 3 minutes. Calls from mobiles may vary depending on your service provider. Please make sure that you have the bill payer’s permission before making the call. All services are for ages 16 and over only. Always ask permission from the person who pays the bill before ordering. Please check handset and network compatibility before purchasing. Pre-pay users: if you do not have enough credit on your phone you will not receive your message or product.
Compatible UK Networks:
Vodafone
O2
T-Mobile
Orange
Virgin
3
This service is provided to the user by Art Empire Industries Ltd, 2nd Floor, 36-37 Featherstone Street, London, EC1Y 8QZ, and is provided without warranties, expressed or implied of any kind. Art Empire Industries Limited and Drum & Bass Arena shall not be liable for any actual or consequential damages arising from the use, misuse or the inability to access and use the ringtones or logos. By ordering from this service, you will be signed up to receive promotional messages from Drum & Bass Arena. To unsubscribe from this service send the text message STOP to 81330.